We’ve all been there before–you purchased a new game, but after playing it for a while, realized it wasn’t what you thought it was. Maybe it was too buggy, or lacked the features you had expected, or was just boring. Maybe you saw a really great deal somewhere else the next day. Regardless of the reason, most retailers won’t allow you to return a game and get a refund once you’ve taken it out of the original packaging and played it–but a new GameStop policy will offer gamers a 48-hour window to do just that.
According to a leaked document from a reputable source on Twitter, GameStop is launching a “Guaranteed to Love It” program where consumers can return a purchased game within 48 hours of the game’s launch and receive a full refund in the form of store credit (not including tax). The program is limited to $60 standard-edition new releases, and any paid PowerUp Rewards membership bonuses will not apply. The game can be opened and played; it just has to be in good condition, and you must still have the receipt.
The “Guaranteed to Love It” program will kick off with Days Gone, the upcoming open-world, survival-horror game from Bend Studio. Days Gone is scheduled to release exclusively for PS4 on April 26, so shoppers will get their first chance to test GameStop’s new return policy as early as next week. If you decide you don’t like the game, you’ll have until April 28 to return it and receive $59.99 in store credit.
It’s likely GameStop will continue to test out this program with individual game releases before rolling it out to more games. There will obviously be those who make it a mission to finish a game and return it within 48 hours, so only time will tell whether GameStop continues this program long-term or makes it available to all standard-edition releases. We’ll update this story when GameStop confirms the program and releases more details.
And if you’re considering picking up Days Gone now that you can try it with a 48-hour refund safety net, check out what we thought about the game after a hands-on session with it, as well as our interview with the developers on bringing the zombie genre to an open-world setting.